Yes, we are an authorised retailer for all the brands we stock. This means you can shop with confidence, knowing your products are genuine and covered by the manufacturer's warranty.

Yes, and we hold ourselves to a higher standard than most. At Aegis, we made a deliberate decision to only stock clothing that meets CE Level AA or AAA certification (EN 17092), and all armour included in our products is CE Level 2. We believe there is too much insufficient protective clothing on the market, and we want Aegis to be a trusted destination where riders never have to question whether their gear offers genuine protection.

We process orders quickly, so please contact us immediately if you need to make a change or cancellation. We'll do our best to help, but we cannot guarantee changes once an order has been dispatched.

Yes, we're happy to exchange items for a different size subject to availability. Please contact us within 30 days of delivery to arrange this.

Yes, and we've made this easy. Aegis has partnered with Rheon Labs to offer their CE Level 2 upgrade armour, widely regarded as some of the best impact protection available. Rheon's technology uses a unique responsive material that stiffens on impact for superior protection. If you want to upgrade beyond the stock armour in your jacket or trousers, Rheon inserts are available on our site. Check your product page for compatibility details or contact us for advice.

We are an online-only retailer, which allows us to keep our prices competitive and our range wide. If you have any questions about a product before purchasing, please don't hesitate to get in touch.

Yes - we offer Klarna at checkout, allowing you to spread the cost of your purchase. Simply select Klarna as your payment method when checking out. Subject to eligibility.

Yes! Many of our Modeka jackets and trousers are available in three lengths - Short, Regular, and Long - so you can find a fit that suits your height as well as your build. For riders who need extra room, we also stock the Modeka Varus Plus, a dedicated plus size jacket designed specifically for larger builds without compromising on protection or comfort. Check individual product pages for available length and size options, or contact us if you need help finding the right fit.

We currently ship within the UK only.

Sizing can vary slightly between brands and styles. Each product page includes brand-specific sizing notes, so always check these before ordering. Customer reviews can also be a helpful guide.

We recommend using our size guide, which you'll find on every product page. Measure your chest, waist, hips, and inside leg, then compare to the size chart. If you're between sizes, we generally suggest sizing up for comfort and layering room. If you need further help, feel free to contact us.

Armour inserts can be wiped clean with a damp cloth. Do not machine wash armour unless the manufacturer's instructions state otherwise. Inspect armour regularly and replace if it shows signs of wear or has been involved in an impact.

Care instructions vary by product and material. Always follow the care label on the garment. As a general rule, most textile riding gear should be washed on a gentle cycle at a low temperature. Remove armour inserts before washing.

You have 30 days from the date of delivery to return an item.

If in stock: We aim to dispatch all orders within 1–2 business days. Standard delivery typically takes 2–4 business days after dispatch. You'll receive a tracking number once your order has been shipped. If the item is not in Stock: At Aegis, we operate a lean stock model - rather than holding large quantities of gear in a UK warehouse, we order directly from our suppliers in Germany on a weekly to bi-weekly basis. This means we keep our overheads low and never pass unnecessary storage costs on to you, helping us keep prices as competitive as possible. As a result, orders can sometimes take 2 - 4 weeks to arrive from the date of purchase. We know that's longer than some larger retailers, but it's a deliberate choice to keep Aegis sustainable and our pricing fair. You'll receive a confirmation once your order has been placed with our supplier, and a further update with tracking information once it's on its way to you. If you need your gear urgently, we recommend getting in touch before ordering so we can give you the most accurate lead time.

We offer free standard shipping on all orders over £100. For orders under £100, a standard delivery charge applies at checkout. If you need your order sooner, next day delivery is available for an additional £7.99, regardless of order value.

If your item arrives faulty or damaged, please contact us as soon as possible with photos of the fault. We'll arrange a replacement or full refund promptly.

We accept returns within 30 days of delivery, provided the item is unworn, unwashed, and in its original condition with all tags attached. Please contact us to initiate a return.

Every jacket and trouser we sell includes CE Level 2 armour as standard - the highest level available. This applies to shoulder and elbow protectors across all products. Please note that some Modeka jackets do not include a back protector as standard, and we strongly recommend purchasing a separate back protector if yours does not include one. You'll find suitable options on our site. Each product page clearly states exactly what protection is included.

We accept all major credit and debit cards, as well as PayPal and Klarna.

Aegis operates a Lean Stock model in the UK which means no unnecessary additional fees for holding large quantities of stock, those savings are passed onto you. Orders are placed with the manufacturer fortnightly so if your item is out of stock you can expect to wait 2 - 4 weeks. An exact confirmation will be given once an order is received.

Over time, washing can reduce the effectiveness of the DWR (Durable Water Repellent) coating. You can restore this by using a specialist reproofing spray or wash-in treatment after cleaning. We recommend products such as Nikwax or similar.